Rapid change is reshaping people’s experience of work. We model how to put people first, ensuring that workers’ experience and perspectives shape our changing world of work.

Both policy and technology are often developed and deployed without understanding the views of the people on the front line. IFOW’s People programme puts workers at the heart of building a fairer future. Our partnership approach shows the benefit of involving workers in the introduction of new technologies and models how workers can participate in its design.

Spotlight Report on Self-Employed Workers

In response to COVID-19, IFOW conducted a fast turn-around series of interviews with union representatives, self-employed and contract workers, and agencies from across the UK, with a particular but non-exclusive focus on the logistics and transport sector.
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We forefront people with lived experience of the issues we research, and use design thinking to unlock new ideas and build consensus.
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Spotlight on Remote Workers

To understand the experiences of the mass homeworking experiment, and interrogate the default position that remote work is the ‘future of work’, we conducted a series of interviews during lockdown, revisiting some interviewees in August 2020.
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Spotlight Report on Furloughed Workers

This spotlight is part of a series of short-insight reports produced over the course of Covid-19 which share the unheard voices of working people to complement statistical stories.
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Spotlight Report on Key Workers

IFOW is conducting a series of short-insight reports which share the stories and voice of workers throughout Covid-19. Our goal is to complement the statistical stories being told by highlighting the lived experience who have been made vulnerable as a result of the Pandemic.
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