About us / How we work

How we work

We combine rigorous independent research with practical development of new practices, policies and regulation, based on a shared understanding of what good working lives look like.

We deploy the Good Work Charter principles for aspiration, alignment and action to drive decision-making at all levels, bringing together a range of stakeholders from government to businesses, local communities and individuals, in order to improve the working lives of those most affected by technological change.

To deliver our mission, we pursue three types of impact. Each plays a critical role in shaping a flourishing future of work and society.

Conceptual impact

Building understanding
We create, through multi-disciplinary research, new insights into the dynamics and impacts of technology on people, work and society.

Curating evidence
We organise, visualise and share insights to advance understanding about the socio-technical dynamics and impacts of technology, from the Good Work Monitor to the Knowledge Hub.

Instrumental impact

Designing prototypes
We prototype and model new forms of regulation, practice and policy blueprint - from the Good Work Algorithmic Impact Assessment to people-centred HR practices.

Evaluating AI adoption
We use new approaches to evaluate and improve fast-paced AI deployment and development, shaping best practice and standards across public and private sectors.

Capacity-building impact

Developing capabilities
We train and develop the capabilities of those best placed to shape flourishing futures, including employers, unions, and institutions.

Fostering partnerships
We promote partnerships and cultivate ecosystems for collaboration, ensuring that our mission is embedded and sustained.

Research Ethics

We take our research ethics responsibilities very seriously and have a full suite of policies, risk assessments and guides to ensure that all of our work is completed with integrity, and with all safeguarding and ethical dimensions considered. Download our sample Research Ethics Template form here, or email us to get access to our full suite of policies.

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