Digitalization of Logistics Work: Ergonomic Improvements Versus Work Intensification

As noted by Larger et al., in this paper, digital technologies are more and more finding their way into logistics. On the one hand, they are associated with positive effects on the ergonomics of logistics work by replacing repetitive, stressful and ergonomically disadvantageous tasks. But, on the other hand, studies indicate that the intensification of work is increasing. According to this discrepancy, this article investigates how digital technologies, ergonomic improvements and work intensification are related. The authors present qualitative-explorative results from different logistics departments and warehouses using digital technologies in order picking. Their aim is to analyze whether opportunities to substitute ergonomically disadvantageous tasks are used to integrate more challenging and attractive activities or whether they give rise to easier tasks. They show that such substitution potentials are almost exclusively used for intensifying work and hence, that possible positive ergonomic effects are eliminated or not at all a crucial aim when digital technologies are implemented in order picking.

Download here

Chosen by

Abigail Gilbert

Theme

Intensification

Related files

Download here

Sign up to our newsletter

We would love to stay in touch.

Our newsletters and updates let you know what we’ve been up to, what’s in the pipeline, and give you the chance to sign up for our events.

You can unsubscribe at anytime by clicking the link at the bottom of our emails or by emailing dataprotection@ifow.org. Read our full privacy policy including how your information will be stored by clicking the link below.